February 28, 2002

To: Mr. Winston McCleery
Management Software Systems

From: Mr. & Mrs. David Morrison
Port City Plumbing Supply, Inc.

We just wanted to take a moment to say thank you to the Management Software System's team. We really appreciate all of your support over the past year and a half. The DISTAC system that we purchased from you has been very beneficial and cost effective in the following areas:

- Inventory Management
- Invoice Processing
- Customer Account Management
- Payables

Before we had invested in the DISTAC system, we had debated for several years whether or not we should invest in an expensive computer system. However, this system has proven to be a good investment and the best money that we have ever spent.

Sincerely,
David & Tammy Morrison